Cleaning Service FAQs

We proudly provide cleaning services to a wide range of areas in Florida.

Residential and Commercial House Cleaning Services are offered exclusively along Florida’s South-East Coast, from West Palm Beach to Homestead.

Window Cleaning and Pressure Washing Services are accessible both along the South-East from West Palm Beach to Homestead and along the South-West Coast, from Bradenton to Marco-Island.

Cleaning Services offered along Florida’s South-East Coast, from West Palm Beach to Homestead: 

• Residential House Cleaning Services
• Commercial House Cleaning Services
• Residential Window Cleaning Services
• Commercial Window Cleaning Services
• Pressure Washing Services

 

Cleaning Services offered along Florida’s South-West Coast, from Bradenton to Marco-Island: 

• Residential Window Cleaning Services
• Commercial Window Cleaning Services
• Pressure Washing Services

 

If you’re unsure if we cover your location, please don’t hesitate to contact us, and we’ll be happy to confirm whether we can serve your area.

Scheduling a cleaning service is easy.

You can either fill out our online contact form, call our office at (305) 523-9053, or send us an email at info@seastarcleaning.com.

We’ll promptly get back to you to arrange a convenient time for your cleaning.

If you’re unsure if we cover your location, please don’t hesitate to check our service map or contact us, and we’ll be happy to confirm whether we can serve your area.

We understand that plans can change. If you need to reschedule or cancel a cleaning, please call us at least 72 hours before your scheduled service. We’ll do our best to accommodate your needs.

Our contract-free system offers flexibility, ensuring you’re never locked into a cleaning plan. This flexibility is one of the many perks that help us ensure the satisfaction of homeowners throughout Florida.

No, it’s not necessary for you to be home during the cleaning process. Our professional team can complete the job efficiently and safely whether you’re present or not.

Many clients choose to schedule window, house or yard cleaning while they’re at work or away to minimize disruptions.

There are several convenient options for how our cleaners can access your home:

• You or someone else can be home to let them in.
• You can leave a key under the mat.
• You can provide us with a lockbox code.
• You can give us a garage door code.
• You can coordinate with a neighbor or friend to provide access.
• You can leave the door unlocked on the day of the cleaning.

Please choose the option that works best for you and let us know in advance.

Absolutely! We’re a pet-friendly company.

To ensure the safety of our professional housecleaners, we ask that any aggressive pets be kept in a secure area, such as outside or in a gated space.

If you won’t be home during the cleaning, please provide us with any necessary instructions on how to manage cleaning around your pet.

Yes, our cleaners bring all the necessary supplies and equipment for the job. We use top-quality products and vacuums to ensure your home is spotless.

If you prefer us to use your own supplies or equipment, just let us know, and we’ll be happy to accommodate your requests.

Yes, we prioritize the use of environmentally friendly and biodegradable cleaning solutions that are safe for your family, pets, and the environment.

These products are effective in removing dirt and grime without leaving harmful residues behind.

Yes, our cleaners are happy to assist with laundry, dishes, and other household tasks upon request.

For laundry services, please ensure that the machines are located within your home or apartment. Cleaners cannot leave the premises to do laundry. Additionally, please provide the necessary detergent for laundry services.

Yes, we are fully licensed and insured to provide window and house cleaning services.

Our team is trained and experienced to ensure a safe and professional experience for our clients.

Yes, we value our loyal customers and offer special discounts and promotions for those who schedule regular window cleaning services with us.

Be sure to inquire about our loyalty programs when you book your appointment.

We accept various payment methods, including cash, credit cards, checks, and online payments.

Payment details will be discussed when you book your service.

While tips aren’t expected, they are always appreciated. You can tip after each service or provide a larger tip at the end of the year, whichever you prefer.

Additionally, leaving a review on our Facebook page, Google Business or Yelp is a great way to show your appreciation. We love hearing that our work is valued.

We offer flexible cleaning schedules to fit your needs. Choose from weekly, bi-weekly, monthly, quarterly, or half-yearly services.

Additionally, we provide cleaning for special events, like move-out, and move-in situations.

With our no-contract policy, you can easily update or change your cleaning plan to match your schedule, budget, and specific cleaning requirements.

We understand the importance of consistency, so we strive to send the same team to clean your home each time.

If a team member is absent, we’ll do our best to provide a suitable replacement. All our residential housekeepers undergo extensive training to ensure consistent, high-quality service.